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Asking the 5 Whys Guide

The purpose of this exercise is to explore what problems a team is facing. It's not meant to attribute cause or blame. 

This guide helps teams:
  • Identify an issue.
  • Clarify the decisions and processes contributing to it.
  • Decide how to address the challenge.

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*This is not a brainstorming exercise.
The group must agree at each why question on the predominant cause.