June 2024 - Team Based Care

Session Summary

Session Hosts: Sunday Welsh, Executive, Alberta Association of Clinic Managers (AACM),  Krishna Kasireddy, Consultant, Alberta Medical Association (AMA-ACTT), Sherry Drewniak, Executive, Alberta Association of Clinic Managers (AACM)

Guest Presenters: Wendy Sutherland, Coordinator, AMA-ACTT, Thea McDougall, Consultant, Training Lead, AMA-ACTT, Cheryl San Juan, RN BN MN, Senior Consultant, AMA-ACTT

Recommended Resources

• Team Based Care Evidence Summary
• Learn@AMA: What is a Key Contact
• Session Recording

Session Highlights & Themes

Accelerating Change Transformation Team (ACTT) Resources for Clinic Managers

• Networks of Practice
• Practice Supports
• ACTT offers 10 areas of free training, hosted on Learn@AMA
• Key contacts can register staff and assign training via Learn@AMA
• Visit ACTT's Learning and Development page to see available training, request a Learn@AMA account, or register for available in-person training.
• Refreshed training available: 
  • Practice Facilitator Core Training - enrolment is open
  • Panel in Action Training - enrolment is open

Team Based Care

• Objectives: 
  • Participants will understand the need to increase team-based care.
  • Participants will identify the challenges of team-based care.
  • Participants will learn about existing team-based care resources.
• To meet guidelines for chronic disease management and prevention, solo physicians would need to work up to 27 hours per day! By sharing the load via team-based care, that time can be reduced by two-thirds.
• Team-based care is a collaborative approach that involves various health professionals working together to meet patient needs and improve overall care.  
• Why team-based care matters:
  • Improved chronic disease management
  • Improved quality of care
  • Improved health outcomes
  • Increased patient satisfaction
  • Successful implementation of primary care innovations
    Example: Patient’s Medical Home
  • Improved access to care
  • Reduced burnout

Practical Tips for Clinic Managers

• Create role Clarity: guide team discussions about assigning roles and responsibilities related to quality improvement and clinical tasks using the ACTT template for roles and responsibilities assignments
• Introductions with intention create understanding and trust between team members and patients.
• Maximize team communication and coordination with team huddles.