Do you have a desire to lead system change and truly make a difference?
The “EFFECTIVE TEAMWORK’’ webinar is an essential physician leaders tool. It is approximately 45 minutes in length and is delivered on a web-based platform that is free to access.
Below are some highlights of the EFFECTIVE TEAMWORK webinar:
INTERDISCIPLINARY TEAMS
- Interdisciplinary teams are needed to develop solutions to complex problems
- Teams must be working together to manage the growing complexity of patients and the system
PRIMARY CARE RESEARCH
- Through the Alberta Primary Care Research Grant, we looked at the current state of how primary care teams are operating. The majority of teams tend to ‘work alone, together’ – meaning they refer patients to each other or work in silos to serve the same panel of patients.
- Working alone together or in silos prevents teams from being able to effectively support the complexity of the tasks that are required in primary healthcare.
CORE TEAM ELEMENTS: THE 7 C’S OF EFFECTIVE TEAMWORK
CAPABILITY
- Right people
- Right mix of knowledge, skills & attitudes
COOPERATION
- Attitudes, beliefs & feelings that drive team behaviour
- Psychological safety
- Mutual trust
- Collective efficacy
COORDINATION
- Regular communication – huddles, debriefs, EMR messaging, etc.
- Planning & self-correction
- ‘Back-up’ behaviour
- Mutual monitoring
COMMUNICATION
- Information exchange affecting a team’s attitudes, behaviours and cognitions
- Interpersonal skills
- Psychological safety
- (Communication influences cooperation & coordination)
COGNITION
- Shared understanding of roles and team goals
- Mental model: ‘we’ provide care
- Team norms
COACHING
- Team leaders:
- Set the direction
- Can be formal or informal, internal or external
- Provide guidance and modelling
- Share the load – ‘distributed leadership’
CONDITIONS
- Supportive atmosphere
- Leadership sends ‘signals’ that teamwork matters