Topics in Teamwork Part 1
Effective Team Communication
October 2024
As teamwork becomes increasingly important in patient care and teams expand within and outside the walls of the clinic, effective team communication is critical. We discuss strategies and options to ensure everyone stays up to speed and has a voice.
Review Condensed Session Summary
Influence Vs. Advocacy
Distinguishing the Difference
September 2024
More and more, physicians are being invited to be part of committees, task forces and working groups. Sometimes the role demands advocacy and sometimes influence - and sometimes both. We talk about the differences in styles and approaches, and share tips for success.
Review Condensed Session Summary
Working Smarter, Not Harder
PART 2: Electronic Medical Records Tips
June 2024
Tips and strategies for letting the computer do more of the heavy lifting, as well as a demonstration on how artificial intelligence (AI) can be used with EMRs to help with charting and provide additional solutions!
Review Condensed Session Summary
Working Smarter, Not Harder
PART 1: Charting Tips
April 2024
Charting is a critical aspect of physician's work but it can be tedious and time consuming. We explore tips and strategies for effective charting, including the potential future role of artificial intelligence (AI).
Easy Peasy PPIP
Tips, Examples & Strategies for Doctors and Clinic Teams
February 2024
The new College of Physicians & Surgeons of Alberta's Physician Practice Improvement Program (PPIP) requirements can seem daunting, but they can actually provide a great opportunity to update clinic processes when approached as a team. We share tools and resources, including examples of how the PPIP requirements can help rally the team around quality improvement.
Review Condensed Session Summary
Calming the Waters
Techniques to De-escalate Conflict
January 2024
Whether it's patients, clinic team members or fellow board members, the potential for tension and conflict is ever present. We explore conflict and step-by-step de-escalation strategies through the lens of neuroscience.
Review Condensed Session Summary
When Demand is High and Supply is Low
Options for Providing Timely Access in a Challenging Climate
December 2023
Whether it’s patients, clinic team members or fellow board members, the potential for tension and conflict is ever present. We’ll explore conflict and step-by-step de-escalation strategies through the lens of neuroscience.
Review Condensed Session Summary
Mastering the Art of *Effective* Feedback
October 2023
Giving effective and timely feedback to those we work with is one of the more challenging aspects of being a good leader. Receiving feedback openly and with grace can be almost as challenging! We’ll discuss coaching approach brain-based strategies for giving and receiving feedback to create painless encounters and positive outcomes.
Review Condensed Session Summary
Everything You Ever Wanted to Know About Primary Care Governance, and More!
June 2023
In order to influence a system, it’s vital to first understand it.
What was the origin of the Primary Care Network approach? How do the zones operate? How are decisions made about the future of primary care? Bring your questions and prepare to geek out on governance!
Review Condensed Session Summary
Dr. No
Holding Firm (but Friendly) Boundaries as a Physician and Leader
May 2023
It's very common for physicians to experience boundary issues related to time, demands of patients and administrative tasks. Setting healthy boundaries and holding to them is important for managing the daily cost to mental and physical health, relationships at work and at home, plus general happiness and life satisfaction which a lack of personal limits can result in. We’ll learn about strategies and techniques to begin practicing the art of boundary maintenance.
Review Condensed Session Summary
Panels, Encounters & Consults, Oh My!
CII/CPAR Practice Tips
April 2023
Community Information Integration and Central Patient Attachment Registry (CII/CPAR) is an important aspect of Alberta’s plan to ‘seal the cracks’ patients can fall through. It requires refreshing processes and workflows to maintain accurate panels, to facilitate information moving from the EMR to the clinical encounter digest (CED) and to efficiently manage eNotifications while effectively leveraging consults.
Review Condensed Session Summary
Innovate to Orchestrate
How Family Practice Can Transform the System
February 2023
With the focus on system-wide issues like transitions of care, more than ever the importance of primary care is being recognized. As the 'hub' of the system, primary care has an opportunity to contribute to shaping the healthcare landscape of the future. We'll discuss how physician champions can engage others in preparing to make the most of this opportunity.
Review Condensed Session Summary
‘STAC’ing Up for Quality Improvement
January 2023
With the College of Physicians & Surgeons of Alberta's new Physician Practice Improvement Program, there’s a surge in interest in quality improvement. The STAC (Sequence to Achieve Change) is a simple 7-step framework for clinic teams to guide any QI project.
Review Condensed Session Summary
Video Archive
Watch Full Playlist*Includes sessions prior to 2023
