Working Through Conflict: Mastering the Process (PPIP support session)

Take your interpersonal conflict management skills to the next level and complete a Physician Practice Improvement Program (PPIP) Action Plan with this 90-minute webinar.

Dr. Trevor Day and Dr. Emma Billington use real world examples and practical tips to give you a clear process to work through challenging situations.  

Learning OBJECTIVES:  

1. Understand College of Physicians & Surgeons (CPSA) PPIP activities
2. Describe specific strategies to use in-the-moment when a conflict may be arising
3. Apply tools that allow you to work through conflict with a process
4. Create a PPIP action plan 

DESIGNED FOR:  

• All CPSA registered physicians
• Practice-Driven Quality Improvement activity OR Standard of Practice Quality Improvement activity OR Personal Development activity 

PREREQUISITES: 

None